Customer care team strengthened

Customer care team strengthened


Two new members of staff have been appointed to strengthen Galliers Homes’ customer care department.

Mark Johnson and Mark Leese join the Shrewsbury-based firm as multi-skilled technicians.

Mark Johnson originally trained as a carpenter with a Sandwell District Council contractor before starting his own business as a kitchen, bathroom and window fitter.

He also has experience as a contracts manager with a safety and environmental business and as a qualified surveyor of hazardous materials.

Mark Leese trained as a builder, refurbishing empty properties for Birmingham City Council, and has worked with Sandwell Council to adapt bathrooms for people with mobility problems as well as carrying out a range of maintenance work for developers.

Both men will now provide technical support for Galliers Homes’ customer care team, dealing with maintenance work and emergency responses in the first two years after new residents move in.

Their manager Debbie Adams commented: “We take customer care very seriously and are determined to enhance our service even further so we are delighted to welcome both Marks to our expanding team.”